Another day, another Kylie Cosmetics controversy. Before we get into it, here's a quick recap: Last month, Kylie launched a line of highlighters, or should I say, ~Kylighters~. In true Kylie Jenner fashion, they sold out in three minutes.
But now, people who ordered Kylighters are pissed. Instead of getting the $22 highlighter they ordered, they're receiving empty compacts.
THERES NO HIGHLIGHTER IN THE COMPACT!!!!!!! ITS EMPTY!!!!!!!!!!!!!!
Like this:
You serious Kylie Jenner really! Where my highlighter @KylieJenner @kyliecosmetics @KylieJenner @kyliecosmetics
And this:
What happened to my kylighter?@KylieJenner @kyliecosmetics
And this:
Umm... @kyliecosmetics you sent me an empty highlighter....? 😑😤😡
@kyliecosmetics @KylieJenner GOOD DAY RUINED when my Kylighter arrived BUT THERE WAS NO PRODUCT inside 😭😭😭 help me!… https://t.co/KIFY2ekonf
This isn't the first time the cosmetics brand has faced backlash. They've been accused of stealing ideas and repackaging old lip kits as limited-edition shades.
On a positive note, it seems like the customer service team is at least taking care of the Kylighter situation quickly.
UPDATE:
They've been responding to disgruntled customers over Twitter and Instagram.
I guess if you get enough retweets and likes they'll send you a new kylighter...?🐸☕️