Companies like Instacart, DoorDash, and Uber rely on workers to report problems with the app, creating an opening for both regulators and the public to criticize them.

Caroline O'Donovan • 5 days ago

The company’s decision to stop using customer tips to cover a guaranteed pay minimum for delivery workers follows an organized labor campaign and pressure from elected officials.

Caroline O'Donovan • 13 days ago

Instacart customers are quitting the service because the company is using customers' predelivery tips to fulfill the base pay minimum it guarantees delivery workers.

Caroline O'Donovan • 14 days ago

Despite year-old promises to fix its “Up Next” content recommendation system, YouTube is still suggesting conspiracy videos, hyperpartisan and misogynist videos, pirated videos, and content from hate groups following common news-related searches.

Caroline O'Donovan • 26 days ago

Government workers waiting on paychecks are being targeted with referral links and other promotions to join the gig economy.

Caroline O'Donovan • One month ago

People are still mad about cleaning fees that can double the cost of renting a room.

Caroline O'Donovan • 2 months ago

Some of these things may change your life.

Katie Notopoulos • 2 months ago

As Facebook COO Sheryl Sandberg grapples with an ongoing parade of company scandals, the women’s movement she started is stagnant.

Caroline O'Donovan • 2 months ago

Public scrutiny of US law enforcement’s use of Amazon’s facial recognition tech has grown in response to reports that the technology could at times be inaccurate, and even racially biased.

Davey Alba • 2 months ago

Airbnb announced it would remove properties in Jewish settlements in the West Bank earlier this month.

Caroline O'Donovan • 2 months ago

Instacart delivery drivers and other gig workers continue to struggle as white-collar tech workers receive national attention for taking a stand against their employers this year.

Caroline O'Donovan • 2 months ago

Blue Apron said the suit could cost the company over $5 million.

Caroline O'Donovan • 3 months ago

Tech companies shopping for real estate are asking local officials to sign NDAs — and cutting taxpayers out of the loop.

Caroline O'Donovan • 3 months ago

After years of protest, Airbnb is pulling out of Israeli settlements in the West Bank, and Israel’s tourism minister is encouraging hosts to sue.

Caroline O'Donovan • 3 months ago

Tesla and Netflix declined to comment. Slack said it was "undertaking a careful review" of its policies.

Davey Alba • 3 months ago

Google has conceded to some, but not all, demands by employees, some of whom called executives' responses "tone deaf" following an all-staff meeting on Thursday.

Ryan Mac • 3 months ago

“I work on an Android app geared toward getting kids interested in STEM and I feel like I’m leading young boys and girls to the slaughter. Why would you want to go into tech if it’s like this?"

Caroline O'Donovan • 3 months ago

Google employees around the world coordinated a walkout to protest the company's handling of sexual misconduct in the workplace.

Matthew Champion • 3 months ago

The ride-hail company will cover 100% of tuition for online courses at Arizona State University for its top drivers and their immediate family members.

Caroline O'Donovan • 3 months ago

In a new email, Google CEO Sundar Pichai told employees that he supports the planned "women's walk" to protest issues of sexual misconduct at the company.

Caroline O'Donovan • 3 months ago