Dear Helen Killer,
I love your site and was thrilled to hear of your “win” against PayPal. I recently had a heartbreaking experience of my own with them.
I sold an old French violin to a buyer in Canada, and the buyer disputed the label.
This is not uncommon. In the violin market, labels often mean little and there is often disagreement over them. Some of the most expensive violins in the world have disputed labels, but they are works of art nonetheless.
Rather than have the violin returned to me, PayPal made the buyer DESTROY the violin in order to get his money back. They somehow deemed the violin as “counterfeit” even though there is no such thing in the violin world.
The buyer was proud of himself, so he sent me a photo of the destroyed violin.
I am now out a violin that made it through WWII as well as $2500. This is of course, upsetting. But my main goal in writing to you is to prevent PayPal from ordering the destruction of violins and other antiquities that they know nothing about. It is beyond me why PayPal simply didn’t have the violin returned to me.
I spoke on the phone to numerous reps from PayPal who 100% defended their action and gave me the party line.
Pay-pal have not responded
This post was created by a user and has not been vetted or endorsed by BuzzFeed's editorial staff. BuzzFeed Community is a place where anyone can post awesome lists and creations. Learn more or post your buzz!
- French authorities have begun moving thousands of migrants and refugees from the makeshift "Jungle" camp in Calais.
- Trump supporters haranguing the press at rallies has become routine. Now, the alt-right has adopted an old Nazi term to describe reporters.
- Inside WikiLeaks: A former employee shares what he learned about Julian Assange.
- Girl Scout cookies for breakfast: General Mills says a cereal will be released in January 😋