Dear Helen Killer,
I love your site and was thrilled to hear of your “win” against PayPal. I recently had a heartbreaking experience of my own with them.
I sold an old French violin to a buyer in Canada, and the buyer disputed the label.
This is not uncommon. In the violin market, labels often mean little and there is often disagreement over them. Some of the most expensive violins in the world have disputed labels, but they are works of art nonetheless.
Rather than have the violin returned to me, PayPal made the buyer DESTROY the violin in order to get his money back. They somehow deemed the violin as “counterfeit” even though there is no such thing in the violin world.
The buyer was proud of himself, so he sent me a photo of the destroyed violin.
I am now out a violin that made it through WWII as well as $2500. This is of course, upsetting. But my main goal in writing to you is to prevent PayPal from ordering the destruction of violins and other antiquities that they know nothing about. It is beyond me why PayPal simply didn’t have the violin returned to me.
I spoke on the phone to numerous reps from PayPal who 100% defended their action and gave me the party line.
Pay-pal have not responded
This post was created by a user and has not been vetted or endorsed by BuzzFeed's editorial staff. BuzzFeed Community is a place where anyone can post awesome lists and creations. Learn more or post your buzz!
- The man suspected of shooting and killing five people in a Washington mall is now in custody, officials said.
- Charlotte police have released video of Keith Lamont Scott's shooting and photos of a gun they say he had loaded.
- Kim Kardashian said she is voting for Hillary Clinton after being quoted saying she was "on the fence."