10. People used to sort of count on you. Now they really count on you. You have to deliver on your promises every time, or you will instantly lose credibility. Trust me, that's not something easily regained.
9. You don't have to know everything. You are no longer a Subject Matter Expert, or SME. You do, however, have to be creative in finding answers or directing people to the right place.
8. Be Authentic. The clothes don't make the man. Just because you earned a new title doesn't change who you really are. So stop trying to be someone you aren't.
7. Believe in yourself. This is a tough one at first since we are naturally not confident in new environments. But, you must remember, your boss saw something in you he/she believed in. Now it's your turn to believe in yourself. You can do it.
6. It's not about you. Sure, you may have the title, but your role is about your staff, not you. You are there for them. You all work for the same company, and your job is to help them succeed. Crap may roll downhill, but positive accolades or successes look just as good on you as they do on your team.
5. Treat everyone the same. They are all entitled to being treated fairly. Whether you are looking at time off, raises, or simply giving kudos, be fair and treat your staff with dignity and respect.
4. Treat everyone differently. We all have our individual strengths and weaknesses. Leverage these strengths individually for the betterment of the team.
3. Communicate early and often. There's not much worse than a boss who doesn't communicate. Employees need to know company initiatives, departmental goals, and individual growth opportunities. Going into a review not knowing where one stands is demotivating and can be demoralizing. Make sure your team hears how they're doing frequently so they have opportunity to adjust.
2. Your employees want to please you. Following up on Number 3 above, make sure they know their goals and how they are doing. If you don't have a formal recognition plan, create one. You must recognize the value your employees and find ways to thank them for a job well done.
1. Lead. Don't manage. Your title may be manager, but you are a leader. Managers make sure trains run on time. Leaders help ensure the success of the entire crew aboard the train. If all you do is bark orders, you'll find yourself filling positions sooner rather than later. Get in there and help when needed and lead for God's sake.
I'd love to hear how your new endeavor takes off. Please comment with some of your top ten.