"People like this should not be working in the care industry," a spokesperson for Ashbourne House nursing home said.
Whistleblowers explain how they were marginalised and silenced.
Two young people talk about how being carers for family members has changed their lives.
For professional care workers the pressure can be extreme, and there is as much joy as frustration to be found in their work.
Care inspectors have found two care homes run by the family firm of Lord Popat were "unsafe".
For family members who are also carers, there's a wealth of demands – and a lot of rewards.
The BBC alleges that 1st Grade Care in Barry, Wales, ordered a care worker to leave the woman on the floor before an ambulance had arrived.
Alex Taylor-Beal and Stephanie Crack’s lives were changed forever as students when she was diagnosed with multiple sclerosis.