19 Brutally Honest Confessions From A Waitrose Employee

    There's more to it than coffee and quinoa.

    1. Even we find some of the stuff we sell ridiculous.

    2. But we do hate it when you mispronounce quinoa.

    3. We tidy the shop twice a day and it's the absolute worst because customers are messy.

    4. In fact, we can’t go a shift without finding somebody’s empty coffee cup festering on a shelf.

    5. There’s no pain quite like seeing your perfect aisle ruined just moments later.

    6. Yes, we get 25% discount in John Lewis. Yes, you can probably borrow it.

    7. We find those "temporarily unavailable" stickers on everything when we get home.

    8. Working in food retail at Christmas is literal hell on earth.

    9. Even the poshest Waitrose customers become savages in the Christmas queues.

    10. But we do get armed with chocolate to keep customers calm.

    11. We spend a lot of time trying to look busy when customers are in our way.

    12. Working on frozen is a form of torture.

    13. But we do use the giant freezer in the warehouse as a quiet place when it all gets too much.

    14. We don't understand the bread selection screen on the checkout either.

    15. We’re trained to ask you if there’s anything else we can help you with, and we hate it when you say yes.

    16. We really don't care about how many green tokens you take.

    17. We don’t have to clock in and out for our breaks, which means we always take longer than we should. But we can't be blamed when the food in the dining room is this good.

    18. We spend so much time in Waitrose that visiting other supermarkets can be a culture shock.

    19. And finally: We can't promise not to judge you if you only come in for your free coffee.

    Note: This post was written under a pseudonym.