Southwest Air Really Came Through After A Bridesmaid Forgot Her Wedding Dress
Southwest said Yes to the Dress!
Doesn’t it feel like whenever something goes viral involving an airline, it’s usually something bad?
Well not this time! Southwest Airlines is getting some major kudos for (literally) saving the day after a woman forgot her bridesmaid dress.
You see, Taylor Kenney is a bridesmaid in her friend’s wedding in Costa Rica. But she forgot her dress in Houston. So she tweeted this out:
Her unlikely petition got a ton of attention after people started “liking” and retweeting her plea on social media. Then the airline got to work, even providing followers with a tracking number.
The dress is officially en route to Costa Rica! Track the status: https://t.co/XJPEZ2Paf4
Then we all got an update, and the dress was as its final destination!
Love southwest!
Obviously, people are loving this feelgood story with a happy ending.
@SouthwestAir Southwest, y’all rock!! WOO HOO!!! 👏🏾👏🏾👏🏾
@SouthwestAir I love you guys👍👍👍🙌
@SouthwestAir I love this story. You’re the best, @SouthwestAir!
@SouthwestAir Now THIS is customer service! 👏
Southwest Airlines told KHOU 11 News the following:
"When we saw the call for help on Twitter @southwestair, we knew we had to say yes to the dress! Our social team jumped into action and coordinated with our local Houston Team to meet a friend of the bridesmaid in time to get the dress on a flight to Costa Rica today. This bridesmaid story has a happy ending, and we’re thrilled to play a part in making this special day a success. Cheers to the happy couple—and one relieved bridesmaid—from the LUV airline!"