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    Southwest Air Really Came Through After A Bridesmaid Forgot Her Wedding Dress

    Southwest said Yes to the Dress!

    Doesn’t it feel like whenever something goes viral involving an airline, it’s usually something bad?

    Southwest Airlines / Via instagram.com

    Well not this time! Southwest Airlines is getting some major kudos for (literally) saving the day after a woman forgot her bridesmaid dress.

    You see, Taylor Kenney is a bridesmaid in her friend’s wedding in Costa Rica. But she forgot her dress in Houston. So she tweeted this out:

    Taylor Kenney / Via Twitter: @taylorkenney7

    Her unlikely petition got a ton of attention after people started “liking” and retweeting her plea on social media. Then the airline got to work, even providing followers with a tracking number.

    The dress is officially en route to Costa Rica! Track the status: https://t.co/XJPEZ2Paf4

    Then we all got an update, and the dress was as its final destination!

    Obviously, people are loving this feelgood story with a happy ending.

    @SouthwestAir Southwest, y’all rock!! WOO HOO!!! 👏🏾👏🏾👏🏾

    @SouthwestAir I love you guys👍👍👍🙌

    @SouthwestAir I love this story. You’re the best, @SouthwestAir!

    @SouthwestAir Now THIS is customer service! 👏

    Southwest Airlines told KHOU 11 News the following:

    "When we saw the call for help on Twitter @southwestair, we knew we had to say yes to the dress! Our social team jumped into action and coordinated with our local Houston Team to meet a friend of the bridesmaid in time to get the dress on a flight to Costa Rica today. This bridesmaid story has a happy ending, and we’re thrilled to play a part in making this special day a success. Cheers to the happy couple—and one relieved bridesmaid—from the LUV airline!"  

    More customer service like this, please!

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