The Twitter account @apple isn't an active account run by the Apple company. It's an "egg account" -- it hasn't changed it's image from the default egg, and it's never tweeted. It has over 6,000 followers, presumably people who don't realize it's not the real Apple corporate account.
Until this winter, the proper name (not the username) that appeared on the account was "R.J", but it changed to "@apple" about 8 months ago. I like to imagine that some guy named R.J. created the account, but gave it up as soon as he was bombarded with tweets for the real Apple.
Here are a few people who will probably get upset when Apple doesn't rush to answer their customer service issues.
@apple wtf is wrong with my apps fix dem please
@apple wtf is wrong with my apps fix dem please-- MG DOOM
@Apple Fuck you apple and your stupid security shit!!!!!!!!!!
@Apple
Fuck you apple and your stupid security shit!!!!!!!!!!-- AustinCamarilloo
@Apple I will never update to iPhone 4S just for turn navigation or siri of iOS6. U made it easier to just migrate to Android.
@Apple I will never update to iPhone 4S just for turn navigation or siri of iOS6. U made it easier to just migrate to Android.-- Sandeep Samal
@Apple WHERE'S MY IPHONE 5!!!! I refuse to buy 4S.
@Apple WHERE'S MY IPHONE 5!!!! I refuse to buy 4S.-- Kelly Griese
@apple when I delete an email or text message, I wish I could shake to undo #ios
@apple when I delete an email or text message, I wish I could shake to undo #ios-- Risto Treksler
@Apple my iPad (legacy) and the iPhone 4 are still a great devices why do you think they suck too much for all of iOS 6 ?
@Apple my iPad (legacy) and the iPhone 4 are still a great devices why do you think they suck too much for all of iOS 6 ?-- Jaime Briceno
@Apple, no MP. Disappointed to say the least.
@Apple, no MP. Disappointed to say the least.-- Marshall Yelverton
@apple please, please, please have my phone here when i get ho me from work, im going completely insane without it. thanks.
@apple please, please, please have my phone here when i get ho me from work, im going completely insane without it. thanks.-- kelsey stafford
@Apple today you get the customer service prize. Stuck lock button on my iPhone resulted in a painless, free, and quick swap to a new phone
@Apple today you get the customer service prize. Stuck lock button on my iPhone resulted in a painless, free, and quick swap to a new phone-- joeynovak
@apple very disappointed in your customer service 2day! I go in the Apple Store, its 8 people working only 2 customers. Conti...
@apple very disappointed in your customer service 2day! I go in the Apple Store, its 8 people working only 2 customers. Conti...-- DJ FINESSE
@apple worst customer service I have yet recieved. Very dissappointed
@apple worst customer service I have yet recieved. Very dissappointed-- Emma Taggart
@apple just deleted my post from the Apple Community Forum. This is horrendous customer care
@apple just deleted my post from the Apple Community Forum. This is horrendous customer care-- Hisham Dalle
@apple your phones suck
@apple your phones suck-- Devin
@apple don't piss on your shoes and say its fucking raining. Give us an E3/E5 Zeon Mac Pro.
@apple don't piss on your shoes and say its fucking raining. Give us an E3/E5 Zeon Mac Pro.-- Connor Drake
@apple can you tell me my YouTube sucks on an iPhone?
@apple can you tell me my YouTube sucks on an iPhone?-- ＲＩＣＨＩＥ beretta
@Apple #iTunes sucks! Trying to redeem code & get message I have to have 3 security questions but Apple ID settings only allows 1 question.
@Apple #iTunes sucks! Trying to redeem code & get message I have to have 3 security questions but Apple ID settings only allows 1 question.-- Kev Nowers
@apple #apple why can't I send an email from an AOL account on iPad but I can on iPhone? HELP!!!!
@apple #apple why can't I send an email from an AOL account on iPad but I can on iPhone? HELP!!!!-- Suzanne Rule
@apple very disappointed in your customer service 2day! I go in the Apple Store, its 8 people working only 2 customers. Conti...
@apple very disappointed in your customer service 2day! I go in the Apple Store, its 8 people working only 2 customers. Conti...-- DJ FINESSE
@Apple hi, my iTunes account won't log in, it's failing saying its "not a test user account" I am not a test user and ave credit
@Apple hi, my iTunes account won't log in, it's failing saying its "not a test user account" I am not a test user and ave credit-- The_Diceman
@apple Why d hell #trinidad app store doesn't have d good stuff ? @youthere1web #thissucks
@apple Why d hell #trinidad app store doesn't have d good stuff ? @youthere1web #thissucks-- Safraaz Khan
@apple #iTunes is the worst software ever
@apple #iTunes is the worst software ever-- Ash
Oh, Hermione, ever the wise one:
@Apple what are you and why do people follow you.
@Apple what are you and why do people follow you.-- Granger Danger.