Flight delayed 90min. Soldier going to miss last connection & @easyjet refusing to help pay for him to get to Portsmouth. Get right into em!
Budget airline easyJet threatened to stop an academic boarding his plane because he had tweeted critcism of the company while waiting for the delayed plane, according to claims.
Mark Leiser, a law lecturer at Strathclyde University - who, among other things, specialises in cyber law - was attempting to fly on 9.20pm flight from Glasgow to London, which was delayed. After conversations with easyJet staff, he tweeted about his worry that both he and other passengers might miss their connections:
Mr. Leisner claims that when they were eventually queuing up to board the flight, the same attendant he’d had the conversation with about missing connections pulled him out of the line, and told him he wouldn’t be allowed to board due to the tweet.
Mr. Leiser told The Independent that it was only after they asked him if he was “some kind of lawyer”, and he showed them his university ID card, that he was allowed to board the flight.
easyJet have now contacted Mr. Leiser, and clarified that tweeting rude things about the company should not be reason enough to threaten you with being kicked off your flight.
The company also said in a statement:
EasyJet has never denied boarding due to comments on social media. On the rare occasion that we consider denying boarding it is on the basis of disruptive behaviour.
Mr. Leiser, meanwhile, says he’s hoping to discuss the issue with easyJet offline.