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Before we can start detecting viral posts on your site you need to add this tracking code to your site’s HTML template, right before the </body> tag.
Are you sure you added this tracking code to your site’s HTML template, right before the </body> tag? If your site caches its pages it could take a while for the code to appear. It might be helpful to read our FAQ for answers to common problems. If you’re still having trouble try to contact the tech person who set up your site or contact us for support.
Depending on your traffic, it will take between 4 to 24 hours for us to gather enough data on your site to create it’s viral profile. Once we’re ready, we’ll email you a link to your Viral Dashboard and you can start viewing stats for new posts. Note that our algorithms compare seed traffic to viral traffic to judge viral lift so we can only tell the virality of content that was posted after you added the code.
If you don’t get an email in the next 24 hours please contact us.
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