You think you have met the worse dentist ever until you meet Dr. Armine Nazarian! It is so important for a dentist to be someone that you can trust, that would give patients an unbiased expert professional opinion and advise that would be in the patients best interests for the long term, not in the doctor’s immediate money-making interest.
When I went to Dr. Nazarian, she seemed to be that type of caring dentist. I had visited other dentists who told me that could do the work for the same or less money than she did, but she sure knows how to sell herself. “I can help you”, she said. All other dentists gave me a treatment schedule and several offered a similar strategy than Dr Nazarian offered: try fillings first. However their estimates were following my insurance copay and one said that he would take that copay towards the crown if the filling didn’t work.
When I first visited Dr. Nazarian, I brought my recent x-rays from another dentist and she said she could help me save some money on crowns and root canals by doing a “bounded filling” in two of my teeth. This, she said, was a permanent filling, stronger than regular fillings and were not covered by the insurance so I needed to pay seven times (7x) more than my insurance co-pay for a white filling. I did insistently ask about strength and durability: why would I pay seven times more for a filling than what the insurance stipulates as copay? why would I pay for a temporary filling the same than the insurance stipulates for a crown? She reiterated that it would be much stronger than a regular filling and I would also keep from destroying my tooth tissue further with a crown.
At first, those two teeth fillings looked good, but in less than three weeks, they started to come out. Another dentist I visited later, told me “From the x-rays pre treatment, it was a very poor judgement for her to recommend fillings for those teeth because the damage was too big for the filling to hold. But they would have lasted much longer if she had done a better job. She just did a short-term patch-up.”
Dr. Armine Nazarian - STAY AWAY!
As it turned out the fillings she did were worse than regular white fillings, with even worse material. My insurance co-pay for a white filling was $50, so she overcharged me +$300 each. With the money that she overcharged me I could have had crowns down under the insurance. Having to start treatment all over again and redo just about everything she did wrong, the total loses escalated to more than $1200, not including my time, gas, additional insurance premiums that I have to continue paying while another decent honest dentists fixes what she messed up, etc.
By the time those two fillings started to come out she had also worked on a couple of other teeth. She did a root canal, a post and a crown on a molar, which didn’t hurt before and now it has not stopped hurting when I chew with it or I tap on it. Interestingly enough, before the treatment she just told me that I needed a filling in that tooth, but then, once I was laying on the chair, with anesthesia and half drilled on, she said she could not save the tooth and I needed a root canal. Now I have no idea what I can do with this tooth, or why it might be hurting!
Then she tried the same strategy with another molar: she brought me in for a filling and once I was on the chair, under anesthesia, with the tooth drilled out, she told me that she couldn’t save it and that I needed a root canal and a crown. But I said no. I had had enough! and I asked her to do a filling.
The three fillings she did for me were bad, so sloppy and fast, just a couple of minutes, all have fallen apart within weeks. One of the fillings, the one on the molar, was all over the place: uneven, like cement splashed on a wall and let to dry, not covering the entire surface that had been drilled out, didn’t stick to the tooth and had a big gap on one side, and also blocking the gap between teeth, in such a way I couldn’t floss. Mind you that she is provably one of few dentist that still does mercury fillings. Other dentists I have spoken to, would do white fillings as a courtesy and for health reason, while charging only the insurance copay for mercury. On that visit, Dr. Nazarian even brought the next patient into the room to stand behind me, while I was still shrinking on the chair.
Let’s talk about Metlife, Safeguard insurance. Their Grievance Department does not listen to both sides. They send patients’ complains to the doctors, so that doctors can make out their responses to fit the complain. Then the insurance reaches a conclusion based on the response from the doctor, giving the patient no chance to see the doctor’s response or respond to it. Isn’t that being bias in favor of bad doctors?
Well, Metlife Safeguard concluded that “there is no evidence that the treatment rendered by Dr Nazarian was inappropriately performed”. So according to them, there is nothing wrong with overcharging patients 7 times what the co-pay rate is, or performing sloppy fillings that fall apart within weeks and root canal procedures that hurt after the treatment, but didn’t hurt before. Four teeth she touched and four teeth she spoiled!!!
As the insurance sent Dr. Nazarian my complain, she even made up a treatment plan that I never saw with recommendations she never made, which I didn’t know it existed, and she sent it to the insurance company in response to my complain. She said that she recommended a treatment that I couldn’t afford and therefore she “tried to help me” with a “more affordable” treatment. She never did and we never discussed a treatment plan in writing until she put it together in response to my insurance complain. She convinced me that she cared and could take care of two of my teeth, and also said that I needed a few fillings. Several other doctors’ detailed written treatment plans were more affordable than hers. With the aftermath, she has turned out to be the less affordable, more painful, more time consuming option. Why did I chose to be treated by her??