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    12 Things Every Customer Service Agent Hates

    Customer service is dead. And the customer killed it

    1. Most "Customer Service" Jobs Nowadays Are Just Sales Jobs In Disguise

    2. My Extension Doesn't Make Me Your Personal Attendant

    3. Thinking A Supervisor Is The Key To All Of Your Dreams

    4. Complaining About Long Hold Times

    5. People Love To Hear Themselves Speak

    6. Insisting On A First And Last Name

    7. Not Sharing Credit Card Information

    8. "I'm Calling My Lawyer"

    9. Not Reading The Terms And Conditions

    10. Announcing "Its A Visa" Before Giving The Number

    11. "I'm Posting This On Facebook, Twitter, My Blog, Etc."

    12. "I'm Never Using This Company Again"