Fail, BuzzFeed, fail.
She literally just said she was told she could get what she want- she’s throwing a tantrum like a three year old, and you’re celebrating her. And another thing- is there a KID with her? What kind of example is that?
From her expression/body language, and the stares of those around her, I can tell that she was definitely not a nice lady and was in the wrong.
C’mon- let’s spread some more kindness towards fellow humans who work in Customer Service! You have no idea what kind of shit we deal with daily.